Shipping Policy
We use USPS Priority shipping. Shipping is FREE if your order is over $75. Items are processed and shipped out in 24-48 BUSINESS hours (Monday-Friday) after order is received and processed, it takes 2-3 business days to be delivered. Miami and Florida residents may receive their package in one business day. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather. Express and Expedited shipping are the only guaranteed shipping times. Domestic orders above $200 will be sent with signature confirmation automatically for security purposes.
Tracking Information
Customers will receive tracking information via email when the label is created. Tracking information may take up to 24 hours to update in system. Please check your junk/spam folder if you do not recieve your tracking email 3 days after placing your order. If its not there please send us an email at info@bodiesboutique.com so we can re send.
Express Shipping
We use UPS 2 Day and Overnight for express/epedited orders. If your order is placed before 12:30 pm Eastern Time, and customer selects Express Shipping at check out, order will be shipped out the same day and received by the customer in 1-2 business days. Orders placed after 12 pm Eastern Time will ship out next business day and received the day after that.
Lost/Stolen Packages
Bodies Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
International Shipping
We offer USPS International Shipping. All international orders take 24-48 hours to ship. USPS takes about 7-10 days to be delivered. (SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED AS THERE CAN BE DELAYS DUE TO HOLIDAYS, BAD WEATHER, AND OTHER UNFORESEEN CIRCUMSTANCES. Your patience is greatly appreciated).
Please note: Bodies Boutique is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact USPS or your countries’ postal service to inquire about our package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee.
In Store Pickup
We offer free in store pick up option for local residents who want to pick up their items in store. Your purchase will be available for pick up immediately at our Miami location
2150 w 76 st Hialeah, FL 33016 suite 119 after the order is placed any time during store hours.
Please note your items will be held in store for you to pick up. If items are not picked up within 10 days, customer refuses the right to exchange, or get store credit for their items and the sale becomes final. Please bring a government issued ID to the store as it is required to release the package. By selecting in store pick up, the customer agrees to not issue any chargebacks or disputes against Bodies Boutique.