Return Policy
In Store Return Policy
Eligible items can be exchanged within 10 days of purchase. Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Bodies Boutique and product tags attached. Absolutely no refunds will given.
Shipping Return Policy
Eligible items must be received back at Bodies Boutique (2150 W 76 ST, Hialeah FL, 33016 SUITE 119) within 10 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will given. Store credit gift cards are valid for 10 days after issue date.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Bodies Boutique and product tags attached. Please fill out our exchange form, which is included in your package. If your package did not include a return form simply include your name, email, phone number, order number and address inside the package. Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.
Processing
Once an order has been placed it cannot be cancelled. When returned packages arrive at our facilities, it usually takes us anywhere from 2-3 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you’ll be issued a store credit in the form of a Gift Card via email. Store credit covers original purchasing price and tax fees.
**Please Note: All original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility. The customer will also cover any redelivery costs due to “Return to sender” issues or “Package refusal”
FINAL SALE, No Exceptions
All items found in the Sale category, items with under garments, accessories, swim, shoes or bodysuits are non-returnable.
Exchanges During Sale Periods
If you have a store credit gift card from a return, or if you purchased in store and are making an exchange, please be advised your order is not eligible to receive a discount if a sale is going on during your time of exchange.